FAQ & Support

Below you will find a number of questions relating to the Maths pre-sale for My Study Series.

Why a pre-sale?

When we launched the Physical Education platform in 2016, we decided to offer a pre-sale for a number of reasons. The main reason was it allowed us to gain feedback from YOU, the customer. When schools purchased access in the pre-sale, we immediately began sending out sample videos and providing access to certain aspects of the platform. This feedback we received allowed us to make meaningful changes to a number of key features and video. Schools essentially shaped the final product!

It also allowed us to thank these early adopters for their feedback by offering a reduced annual access rate for as long as they remained subscribed to My Study Series!

Do we pay a one off fee or annual subscription?

My Study Series subscriptions are paid annually. One of the benefits of purchasing access in the pre-sale is that you lock in a reduced annual rate for as long as you remain on the platform. 

What is the difference between a Class, Level 1, or School package?

A class package allows access for one timetabled Maths class. Access is capped at 30 students. These students are aligned in a class group to the selected teacher. These students will be able to access content for their corresponding year level. Eg) a Level 1 class, will have access to every single Level 1 standard on My Study Series, but will not be able to access any Level 2 or 3 content.

A Level 1 package provides access to all timetabled Level 1 Maths classes. The students are aligned in a class group to the selected teacher like they are for the class package.

A school package provides access to every single Maths student in your school and offers the greatest amount of value. Students will still only be able to access content for their corresponding year level.

One perk of a school package, is that teachers are placed into a school admin group providing access to all content on My Study Series regardless of whether they teach that year level or not. This can be great for professional development and can even have a positive impact on student learning as teachers gain a better understanding of aligned standards at each level.

How do our students access the platform?

At the start of 2018, we provide a spreadsheet allowing you to indicate class numbers for every class you have purchased access for. Upon receipt of your spreadsheet, we get to work to provide student access codes for each class. Students then register on the website, and redeem an 8 digit code. This code aligns the student to their teacher allowing the teacher to track student progress and quiz results.

What sort of support do you offer?

We take pride in offering high quality support for any assistance you might need. We can be contacted via the email address [email protected] We do our best to respond within 2 hours of any email, but in the worst case scenario some will be in touch within 24 hours!

We also provide an onboarding course for all teachers, exploring key features of the learning platform and discussing best practice.

We can also offer more personalised support and workshops for departments. Please get in touch for further information.

What is the flipped classroom?

The flipped classroom is a pedagogical approach in which direct instruction is removed from the classroom and provided to the student via video or other forms of media. This allows you to repurpose your classroom time for more meaningful and authentic learning experiences. 

My Study Series automates this process for you. We provide the content, all you have to do is repurpose your classroom time!